Most in-stock items are delivered within 2–5 working days. Larger items such as awnings, furniture or barbecues may take longer depending on availability and courier schedules.

Yes, next day delivery may be available on selected products if ordered before the daily cut-off time.

Delivery costs vary depending on the size, weight and destination of your order. Delivery costs will be shown at checkout.

Some products may be available for delivery outside the UK, although restrictions may apply depending on the item.

Yes, once your order has been dispatched you will receive tracking information by email.

If you miss your delivery, the courier may attempt delivery again or leave instructions on how to rearrange it.

Yes, unused items in their original packaging, and includes proof of purchase can usually be returned within the returns period.
To start a return, simply contact us at info@leisuremegastore.co.uk and we will guide you through the process.

Refunds are normally processed within a few working days after the returned item has been received and inspected.

Yes, exchanges may be available depending on stock levels.

Please contact customer services as soon as possible with photos of the damage so the issue can be resolved quickly.

Think about how many people will be sleeping in the tent, how much luggage you will bring and whether you want standing room or extra living space.

Air tents use inflatable beams instead of poles, making them quicker to pitch, while poled tents use traditional poles and are often lighter and more compact.

Most drive-away awnings fit a range of vehicles, but it is important to check the attachment height and compatibility with your campervan.

Measure from the ground to the attachment point on your vehicle to determine the correct awning height range.

Drive-away awnings are designed so you can detach them from your vehicle and reconnect them later.

Yes, most tents are designed to be waterproof, although the level of waterproofing varies depending on the fabric and hydrostatic head rating.

Choose a sleeping bag based on the season and expected temperatures. A lower comfort rating is better for colder weather.

Self-inflating mats are more compact and insulating, while air beds offer extra comfort and height.

Propane works better in colder temperatures, while butane is more suitable for milder weather.

Many camping chairs and tables are weather resistant, but storing them indoors when not in use will help them last longer.

Yes, there are products available for caravans, motorhomes and campervans, including electrical items, levelling ramps, water carriers and security accessories.

A 25m hook-up cable is usually recommended for most campsites.

This depends on your caravan setup. Some caravans require an external water pump, while others use an onboard system.

Popular caravan security products include wheel clamps, hitch locks, alarms and tracking devices.

Some outdoor furniture is designed for year-round use, but covers are recommended to protect it from harsh weather.

A cover can help protect your barbecue from rain, dirt and rust, helping it last longer.

Walking boots should fit securely with enough room for thicker socks and movement around the toes.

Most waterproof jackets are designed to keep you dry in wet weather, but the level of protection varies by fabric and waterproof rating.

Softshell jackets are more breathable and flexible, while hardshell jackets provide better protection from heavy rain and wind.